Delivery Information

Delivery Information

We ensure dispatching all our orders within a day once the payment hits our account. Your order will be delivered at your doorstep over the coming 3 to 5 business days after dispatch. Our delivery partner is Australia Post eParcel Service, which is covered by transit insurance. On dispatching your order, we will intimate your order tracking details via email.

Your product is dispatched using Express shipping. As many as 90% orders are shipped on the same day. The delivery however may be delayed owing to factors beyond our control while in transit. Neither Australia Hoverboard nor Australia Post give any guarantee of delivery within 48 hours.

You may track your order by filling in the Order Id that was sent to you via email as well as on your receipt. Please enter the Order ID and click “Track” button below.

Not yet received your order?

If you’ve been waiting for more than our normal delivery time of 5 days to 7 days, feel free to contact our customer support by submitting a ticket. Click “Submit a ticket” tab below. One of our executives from the customer support team shortly get in touch with you.